Why Your PDFs Keep Getting Rejected by Email - And How I Finally Fixed Mine

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By: admin@domain.com
November 1, 2025
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PDF Tips & Tricks
Why Your PDFs Keep Getting Rejected by Email - And How I Finally Fixed Mine

So here's the thing. Last Tuesday, I was trying to send this important contract to my boss. Simple enough, right? Wrong. Gmail kept bouncing it back with some cryptic error about file size. The PDF was only 8MB - not huge by any means - but apparently, it was enough to cause problems.

After way too much googling (and maybe a coffee or two), I figured out what was actually happening. And honestly? Most of the advice out there is either too technical or just plain wrong.

The Real Reason Emails Reject Your PDFs

Here's what nobody tells you: it's not just about the file size limit. Most email providers have a 25MB attachment limit, sure. But there's more to it than that.

When you attach a file to an email, it gets encoded in something called Base64. This encoding process actually increases the file size by about 33%. So that 8MB PDF? It becomes roughly 10.6MB when you hit send. Still under 25MB, but some corporate email servers have stricter limits - like 10MB total.

Plus - and this is the part that frustrated me the most - if you're sending to multiple recipients or including images in your email signature, all of that counts toward your total attachment size.

What Actually Works (Tested by Someone Who Isn't Tech Support)

I tried a bunch of different solutions. Here's what actually worked:

1. Compress the PDF First

This sounds obvious, but most people don't realize HOW MUCH you can compress a PDF without losing quality. I took my 8MB contract and compressed it down to 2.1MB. The quality? Literally couldn't tell the difference when printed.

The trick is understanding that most PDFs have way more resolution than you actually need. If your PDF started as scanned images, they're probably saved at 300 or 600 DPI. For email and screen viewing, 150 DPI is plenty. Print quality? 200 DPI is fine for most documents.

2. Check What's Actually IN Your PDF

This was my "aha" moment. I opened the PDF properties and discovered it had 47 embedded fonts. FORTY-SEVEN. Why? Because it was created from a Word document that used a bunch of different fonts, and Word helpfully embedded all of them.

Most PDF tools have an option to "flatten" fonts or convert them to standard ones. This alone cut my file size by 40%.

3. Remove Hidden Metadata and Old Versions

PDFs are sneaky. They often store multiple versions of your document inside a single file - especially if you've been editing and re-saving. Think of it like track changes in Word, except it's invisible and takes up space.

I found out my PDF had three previous versions embedded in it. Removing those saved another 2MB.

The Method I Now Use Every Time

After all that trial and error, here's my current workflow:

Before emailing any PDF over 3MB, I run it through a quick compression. Takes maybe 30 seconds. I typically use the "standard" compression setting - not the maximum, because that CAN sometimes make scanned text harder to read.

For really important documents (like contracts or official forms), I do a quick visual check after compressing. Just scroll through and make sure nothing looks weird. I've been doing this for six months now and haven't had a single issue.

When Compression Isn't Enough

Sometimes you've got a genuinely large PDF - like a 50-page report with lots of charts and images. Compression only goes so far.

In those cases, I've learned it's actually better to:

  • Split it into chapters: Break a 50-page PDF into 5 smaller 10-page PDFs. Easier to email, easier to download, and easier for recipients to navigate.
  • Use a cloud link instead: Upload to Google Drive or Dropbox and send the link. Yeah, it's an extra step, but it's way more reliable than hoping your 40MB attachment makes it through.
  • Convert high-resolution images: If your PDF is mostly images (like a photo book or portfolio), consider converting images to JPG inside the PDF. PNG images can be 3-5x larger than equivalent JPGs.

Why This Matters More Than You Think

I know this seems like a minor annoyance. But think about how many times you've had to resend documents, or had someone tell you they never got your email. Half the time, it's because the attachment was too large and failed silently.

Plus, there's a professional aspect to this. When you send a 25MB PDF for something that should be 3MB, it suggests you don't really know what you're doing. Fair or not, that's how people perceive it.

Quick Troubleshooting Guide

If your PDF still won't send after compressing:

Check your email provider's actual limit: Log into your email settings and look for "attachment size limit." I was surprised to learn my company's Office 365 account had a 10MB limit, not the standard 25MB.

Try a different format temporarily: Sometimes converting to a ZIP file can help, weirdly enough. Not sure why, but I've seen it work.

Look at individual pages: If one page has a full-bleed photo or complex diagram, that single page might be 5MB on its own. You can extract it, compress it separately, and reinsert it.

Tools I Actually Use

I'm not going to list 50 PDF tools here. That's not helpful. Here's what I genuinely use:

For quick compression - any online PDF compressor works fine. I use TechLab247's PDF compressor because it's simple and doesn't require sign-up. For bulk work or offline compression - I use the free version of a desktop PDF tool.

The key is just having SOMETHING in your toolkit. Don't wing it when you're trying to send an important document on a deadline.

Final Thoughts

Look, I'm not a PDF expert. I'm just someone who sends a lot of documents for work and got tired of problems. The solutions here aren't revolutionary - they're just practical things that actually work.

If you take away one thing from this: compress your PDFs before emailing them. It takes 30 seconds and will save you from that "did you get my email?" awkwardness.

And if you're still having issues? It might not be the PDF at all - could be your email server, the recipient's server, or just bad internet timing. Technology is fun like that.

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